Of course, we also provide warranty on products. Most office chairs have a 1-year warranty. Products without a mechanism or wearing parts, such as cantilever chairs, are cleaned and checked for imperfections prior to delivery. Given the high quality of the used office furniture, we generally do not see chairs, cabinets, etc. break down. However, in the unlikely event that something does break down, we examine whether this defect is the fault of the user or caused by, for example, a manufacturing error and on this basis we provide replacement, repair (paid for), etc. If something is really faulty we provide free repair and/or an equivalent replacement product.
We give a carry-in warranty of 1 year on our products. It is up to you to make sure the product comes to our workshop so we can see what is wrong with it. Sometimes it is possible to fix the problems on site. We do charge for this.
Warranty applies to items such as mechanics or gas springs, but not to parts that may wear out through use, such as arm pads, upholstery and the like.
