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Frequently Asked Questions

No, you do not need to create an account to place an order. You can also place an order without logging in. With an account, ordering and paying will be faster and easier in the future. In addition, you can save multiple shipping addresses and view orders.

Yes, we have a showroom. You can make an appointment online with our appointment planner.

No, you can place an order online or by email.

You can pay via the webshop by means of IDEAL, BANcontact, Sofort banking and by means of a bank transfer. Payment by credit card or Paypal is not possible.

You cannot pay by debit card at Project Furniture, Designstore and Ocazu. There are many options to pay:

  • Cash on pickup
  • Directly via internet banking, for example, readers from ABN AMRO and Rabobank are available
  • Even via the internet banking app on your mobile phone
  • Pay the invoice in advance of collection
  • Existing customers can pay on account. We use a standard payment term for existing customers of 14 days. Unless otherwise agreed

We deliver your order as standard. We charge the following costs for delivery:

  • Randstad (max 50 km from Alphen aan den Rijn)   €50,-
  • Outside Randstad €100,- excluding the Wadden Islands.

    In consultation, other options are also possible for orders to be sent
This is possible. If you wish to pick up the order, you do not pay shipping costs. You will find the current opening hours of our showroom on our contact page.
We assume that the goods described by us are in the condition that we declare. If you do not wish to come by to view the goods and their condition, you agree to the state indicated by us. Money back is not possible. However, you can come and find a product for the same amount. Or you will receive a voucher with the same value. With this voucher you can choose other products from us, possibly at a later date.
At Ocazu we do everything we can to ensure that the order goes as smoothly and quickly as possible. Are you dissatisfied with something? Let us know via info@ocazu.nl or 0172-437220. We try to resolve your complaint as quickly as possible.
Preferably you can contact us by email. This is to prevent any mistakes from being made.
In addition to buying used, second-hand design and office furniture, it is also possible to trade in your old furniture. After determining the value, this amount will be deducted from the total invoice.
Are you interested in large numbers? Then we will gladly make an offer for you. You can reach us by mail info@ocazu.nl or by phone on 0172-437220.
Our showroom is located in Alphen aan den Rijn and is displayed under the name Project Furniture. Project Furniture is the parent company of several brands, including; Design store and ocazu. Ondernemingsweg 60 2404 HN Alphen aan den Rijn The showroom is open on weekdays from 09:00 - 17:00. Would you like to come by? You can make an appointment online via our appointment planner.



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